Returns & Exchanges
At Homecraft Textiles, we want you to be completely satisfied with your purchase. If your new linens or home accents aren't a perfect fit, you can return most items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into your account and select the 'Order History' section to request a return authorization and receive your prepaid shipping label via email.
- 2.Package Your Items
Carefully place the unused textiles in their original packaging, ensuring all tags are attached and the items are protected from moisture during transit.
- 3.Ship the Package
Affix the provided return label to your package and drop it off at any authorized courier location or schedule a home pickup for your convenience.
- 4.Receive Your Refund
Once our quality team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.